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Energy Assistance | Varied Needs
A program of Washington County Department of Social Services
15068 Lee Highway
Suite 100
Bristol, VA  24202
Main Phone: (276) 645-5000  
Main Fax: (276) 645-5055  
Website:   http://www.dss.state.va.us/localagency/
What type of business is this?  Local Government

Who Are We?
The Energy Assistance Program is comprised of three components: Fuel Assistance, Crisis Assistance, and Cooling Assistance.  The Energy Assistance Program assists low-income households, particularly those with the lowest incomes that pay a high proportion of household income for home energy. There are deadlines for each type of assistance.  Applications for heating are accepted from the second Tuesday in October through the second Friday in November.  Payments to vendors are made during the month of December.

The Crisis Assistance Program is intended to meet a household's emergency heating needs when no other resource is available.  Starting from November 1 through March 15, applications are accepted to help with repair or replacement of heating equipment, a one time only security deposit, and/or emergency shelter.

The Cooling Assistance Program provides purchases or repair of cooling equipment and/or payment for electricity to operate cooling equipment.  To be eligible, a household must be income eligible and contain at least one vulnerable individual who is age 60 or over, disabled, or under the age of 6.  Applications for this program are accepted from June 15 through August 15 each year.



Who Do We Serve?

Among our staff, we can speak:English Service Area (Cities|Counties):Abingdon City,Washington County Other Eligibility Requirements:Live in Washington County or Abingdon City; Must have exhausted all other available sources of fuel assistance resources, have a disconnection notice and demonstrate either a personal/family crisis or income-eligibility.

The When and How?
Hours of operation:           Monday:8:00 AM-5:00 PM          Tuesday:8:00 AM-5:00 PM          Wednesday:8:00 AM-5:00 PM          Thursday:8:00 AM-5:00 PM          Friday:8:00 AM-5:00 PM
How to Access Services:Walk-ins accepted; appointment required for some programs.
Consumers can expect to be contacted in 24 hours. Consumer can self refer.
This listing last updated:9/12/2013 Internal ID #: 91682