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Alternative Public Transportation, CARE Van
A program of GRTC Transit System
2210 Magnolia Street
Richmond, VA  23223
Alternate Phone: (804) 358-4782  
Main Phone: (804) 782-2273  
Main Fax: (804) 343-1159  
Contact for services:  Staff
What type of business is this?  Local Government

Who Are We?
Community Assisted Ride Enterprise (CARE) is a specialized public transportation alternative available for seniors and persons with disabilities in the greater Richmond region who are unable to ride on regular bus. Provides advance reservation, curb-to-curb paratransit service for qualified persons in the City of Richmond and Henrico County and portions of Chesterfield County.

CARE provides assistance to customers when boarding and exiting the vehicle. Operators will help with seat belts, securing wheelchairs, small parcels and up to 2 bags of groceries.  Operators, however, cannot leave the side or back of van to carry or push customers up and down ramps, etc.

Customers are required to complete application to determine eligibility for CARE paratransit service. Call for application or visit the website.

Hours of Operation vary from location to location:
  • City of Richmond:  Monday-Sunday 4:30 AM12:30 PM (Holiday Service is provided)
  • Henrico County: Monday-Sunday 6:00 AM-11:30 PM (Holiday service is provided)

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Who Do We Serve?

Among our staff, we can speak:English,Spanish Service Area (Cities|Counties):Henrico County,Richmond City Other Eligibility Requirements:Seniors and those that are determined disabled under the Americans with Disabilities Act (ADA).

How Much Does Our Service Cost?

Accepted payment:Private Pay Comments:Specialized transportation tickets are sold in books of six and ten at $2.50 per ticket.

The When and How?
Hours of operation:           Sunday:4:30 AM-5:00 PM          Monday:4:30 AM-12:30 PM          Tuesday:4:30 AM-12:30 PM          Wednesday:4:30 AM-12:30 PM          Thursday:4:30 AM-12:30 PM          Friday:4:30 AM-12:30 PM          Saturday:4:30 AM-5:00 PM
Additional information about our hours:Hours listed are for Richmond residents. Holiday Service is provided.
For Henrico County Residents, hours are Monday-Sunday, 6:00 AM-11:30 PM. Holiday Service is provided..
How to Access Services:An application must be completed to determine eligibility for CARE paratransit service. Call 804-782-CARE (2273)in advance to request a reservation.
Consumers can expect to be contacted in 24 hours. Consumer can self refer.
This listing last updated:6/19/2014 Internal ID #: 72099