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The Alzheimer's Association Can Help

When Alzheimer's disease touches your life, the Alzheimer's Association is there to help.

They can provide you a warm, knowledge voice on the phone, face-to-face counsel and support, accurate information, the safe return of a loved one or first-rate professional education. And, wherever you are, they are here for you.

Through a nationwide network, you will receive one-on-one assistance from caring and knowledgeable staff. Whether you are a caregiver needing assistance navigating local care and support options or a residential direct care staff person looking for an accredited education program, their goal is to embrace all those that need or help.

The following section provides an overview of the Alzheimer's Association support programs and services that may help your needs.

Local Chapters

The Alzheimer's Association provides a wealth of community programs and services through its national network of chapters. Typical programs and services offered by local chapters are described below. In addition, some chapters offer special programs such as assistance to persons with Alzheimer's who live alone, rural and/or multicultural outreach, care coordination services, and training programs for families and professionals. Typical programs and services include:

  • Helpline: Chapters offer a telephone service that provides emotional support to the caller as well as information about Alzheimer's disease and related disorders, chapter services, and community resources. They also maintain updated information on community resources such as home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers, financial planners, and transportation. Additionally, they can help individuals with Alzheimer's disease and their families assess whether a specific care provider can meet their individual needs.
  • Support Groups: Peer- or professionally led groups for caregivers and others dealing with Alzheimer's disease are another chapter-provided service. Specialized groups are available in many locations for children of people with the disease, individuals with early-onset or early-stage Alzheimer's, adult caregivers, and other groups with specific needs.
  • Education: Chapters maintain a wealth of educational materials (brochures, videos, audiotapes, books, etc.) on topics related to Alzheimer's disease and related disorders - basic information about these conditions, getting a diagnosis, communication techniques, home safety tips, choosing a residential care setting, experiences of other caregivers, activity programming, etc. They also offer a variety of ongoing educational programs targeted to specific audiences - the general public, individuals with the disease and their families, and health care and social services professionals - as well as customized speaking engagements upon request. Some educational programs offer continuing education (CE) or continuing medical education (CME) credits.

Chapter programs are tailored to the communities they serve, so the range and type of programs varies from chapter to chapter. To find out more about the services located in your community, contact your local chapter by conducting an on-line search. Click hereto find your local chapter.

24/7 Helpline

The Alzheimer's Association Nationwide 24/7 Helpline provides reliable guidance and information to all those who need. Call 24 hours a day, seven days a week at 800.272.3900. The 24/7 Helpline serves people with memory loss, caregivers, health care professionals and the public.

The highly trained and knowledgeable staff can help you with:

  • Understanding memory loss, dementia and Alzheimer's
  • Medications and other treatment options
  • General information about aging and brain health to Maintain Your BrainSM
  • Skills to provide quality care and to find the best care from professionals
  • Legal, financial and living-arrangement decisions

The 24/7 Helpline also features confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on on issues families face every day. Help in a caller's preferred language using a translation service that features over 170 languages and dialects. Referrals to local community programs, services and ongoing support is always available. Call them anytime at 800.272.3900 or TDD 1.866.403.3073.

Safety Services - About "MedicAlert & Alzheimer's Association Safe Return"

MedicAlert« and Alzheimer's Association Safe Return« is a nationwide identification, support and enrollment program that provides assistance when a person with dementia wanders and becomes lost locally or far from home, one call immediately activates a community support network to help reunite the lost person with his or her caregiver. When a person is found, a citizen or law official calls the toll-free 24-hour emergency response number on the identification product and the individuals' family or caregivers are contacted. The nearest Alzheimer's Association office provides support during search and rescue efforts. In addition, should medical attention be required, access to a personal health record is immediately available.

For $55.00 + $7 shipping and handling, with a $35 annual renewal fee due after the first year, enrollment in MedicAlert and Alzheimer's Association Safe Return, you will receive an enrollment package including the following products:

  • Member's ID jewelry with personalized information and MedicAlert + Safe Return's 24-hour emergency toll-free number
  • Personalized emergency wallet card
  • 24-hour emergency response service
  • Personal health record (PHR)
  • Six Steps to a Safe Return magnet

There are four easy ways to join MedicAlert + Safe Return:
2.Call: 1.888.572.8566
3.Mail: Complete and mail in the enrollment form.
Enrollment Form: English | Spanish/Español | Chinese

Completed enrollment form and photos can be mailed to:
MedicAlert + Alzheimer's Association Safe Return
2323 Colorado Blvd.
Turlock, CA 95380
4.Fax: Registration form to 1.800.863.3429

Library Services

The Alzheimer's Association On-line Library is the nation's largest library and resource center devoted to increasing knowledge about the clinical, scientific and social aspects of Alzheimer's disease and related dementias. Their expert librarians fulfill thousands of inquiries each year, serving a variety of audiences, including the general public, educators, researchers, health care professionals and families living with Alzheimer's.

Library staff provides a variety of services:

  • Fulfilling basic reference and research requests
  • Locating statistical data
  • Verifying bibliographic information
  • Conducting literature searches
  • Obtaining copies of materials
  • Collection and online catalog.

Click here to connect to the Alzheimer's Association Virtual Library website.


The Alzheimer's Association offers a variety of ongoing educational programs targeted to specific audiencesùhealth care and social services professionals, individuals with the disease and their families, and the general publicùas well as customized speaking engagements upon request. Some educational programs offer continuing education (CE) or continuing medical education (CME) credits. To learn about educational and training programs in your community, contact your local chapter.

Source: Alzheimer's Association
Last Review:04/01/2013