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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Local Long Term Care Ombudsman

Valley Program for Aging Services (VPAS)
325 Pine Avenue, Waynesboro, VA, 22980
Main: (540) 949-7141 Toll Free: (800) 868-8728 Fax: (540) 949-7143

Long Term Care Ombudsman, Williamsburg

Bay Aging
100 Parker View Court, Williamsburg, VA, 23188
Main: (757) 220-1577 Fax: (804) 758-5773

Ombudsman

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Long Term Care Ombudsman Program

Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East, Big Stone Gap, VA, 24219
Main: (276) 523-4202 Toll Free: (800) 252-6362 Fax: (276) 523-4208

Ombudsman for Navy Medical Center Portsmouth

Naval Medical Center Portsmouth
620 John Paul Jones Circle, Portsmouth, VA, 23708-2197
Main: (757) 582-9115

Northern Virginia Long-Term Care Ombudsman Program

Virginia Office of State Long-Term Care Ombudsman Program
12011 Government Center Parkway, Suite 708, Fairfax, VA, 22035
Main: (703) 324-5861 Fax: (703) 653-1796

Statewide and Nationwide

Nursing Facilities

Residential facilities which include rehabilitative, skilled nursing and/or custodial care.

Nursing Home Compare

Centers for Medicare and Medicaid Services (CMS)
7500 Security Boulevard, Baltimore, MD, 21244
Main: (800) 633-4227 Toll Free: (866) 226-1819

Long Term Nursing Facility

Davis and McDaniel Veterans Care Center
4550 Shenandoah Avenue Northwest, Roanoke, VA, 24017
Main: (540) 982-2860 Fax: (540) 982-1907

Veterans Care Center

Jones and Cabacoy Veterans Care Center (JCVCC)
2641 Nimmo Parkway, Virginia Beach, VA, 23456-9134
Main: (434) 420-9810

Veterans Care Center

Puller Veterans Care Center (Puller VCC)
6951 Vint Hill Parkway, Warrenton, VA, 20187
Main: (703) 859-2343

Sitter and Barfoot Veterans Care Center, Statewide

Sitter and Barfoot Veterans Care Center
1601 Broad Rock Boulevard, Richmond, VA, 23224
Main: (804) 371-8000 Fax: (804) 786-0302

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019