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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Ombudsman, Urbanna

Bay Aging
P O Box 610, Urbanna, VA, 23175
Main: (804) 758-2386 Toll Free: (800) 493-0238 Fax: (804) 758-5773

Long Term Care Problem Assistance

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

Encompass Community Supports
15361 Bradford Road, Culpeper, VA, 22701
Main: (540) 825-3100 Fax: (540) 825-0392

Long Term Care Problem Assistance

Healthy Generations Area Agency on Aging
460 Lendall Lane, Fredericksburg, VA, 22405
Main: (540) 371-3375 Toll Free: (800) 262-4012 Fax: (540) 371-3384

Ombudsman

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Local Ombudsman

Piedmont Senior Resources Area Agency on Aging, Inc.
5339 East Colonial Trail Hwy, Burkeville, VA, 23922
Main: (434) 767-5588 Toll Free: (800) 995-6918 Fax: (434) 767-4608

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Long Term Care Ombudsman, Williamsburg

Bay Aging
100 Parker View Court, Williamsburg, VA, 23188
Main: (757) 220-1577 Fax: (804) 758-5773

Ombudsman

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Long Term Care Ombudsman Program

Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East, Big Stone Gap, VA, 24219
Main: (276) 523-4202 Toll Free: (800) 252-6362 Fax: (276) 523-4208

Ombudsman for Navy Medical Center Portsmouth

Naval Medical Center Portsmouth
620 John Paul Jones Circle, Portsmouth, VA, 23708-2197
Main: (757) 582-9115

Northern Virginia Long-Term Care Ombudsman Program

Virginia Office of State Long-Term Care Ombudsman Program
12011 Government Center Parkway, Suite 708, Fairfax, VA, 22035
Main: (703) 324-5861 Fax: (703) 653-1796

Statewide and Nationwide

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019